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Smoother Travel across Japan with a Multilingual Taxi App.
Available in all 47 prefectures (※Excluding some areas), GO is Japan’s No. 1 taxi app. (※1,※2) It ranks No. 1 in Japan for both the number of users and the number of affiliated vehicles.
With approximately 80% market share(※3), the app is widely used. Its large number of affiliated vehicles makes it easier to arrange a taxi. It also leads the way in service coverage, letting you use a single app for travel across Japan, from cities to rural areas.
Alongside Japanese and English, GO added support for Traditional Chinese in March 2026. It has since added Korean and Simplified Chinese, making the app easier to use with confidence even if you do not speak Japanese. The app accepts credit cards issued outside Japan and Apple Pay, and GO Pay lets you get out at your destination without paying inside the taxi.
Its accessibility for visitors to Japan was among the qualities recognized when it won the Best Taxi App award at the Sensor Tower APAC Awards 2024. GO is also known as the most trusted taxi app among frequent taxi users. (※4)
In eligible areas, services such as GO PREMIUM, which lets you request a premium vehicle, and Airport Flat Rate (※Excluding some areas) cater to different travel needs and group sizes.
1. Source: Sensor Tower. Number of downloads in Japan for taxi-hailing apps, combining the App Store and Google Play. Survey period: October 1, 2020-June 30, 2026.
2. In-house research, based on interviews with 5,151 taxi operators conducted from June 2022 through December 2025.
3. Among the top five taxi apps, GO has a market share of approximately 80% based on total usage time (data.ai by Sensor Tower). Note: Measured on iPhone and Android smartphones. Survey period: January 1, 2021-June 30, 2026.
4. Macromill quantitative survey, May 2025 / Brand image survey of users who take taxis at least once a month / Comparison: competing apps and other ways of getting a taxi.
GO, Japan’s No. 1 taxi app
Traditional Chinese support added in March 2026 makes the app even easier to use on a trip to Japan.
Set your pickup location and destination on the map to request a taxi.
With GO Pay, payment is handled in the app, so you can get out as soon as you arrive.
Request a premium vehicle with GO PREMIUM.
Frequently Asked Questions have been vetted and answered directly by each listing.
Q
Where can I use GO?
GO operates in all 47 prefectures. However, it is not available in every area within each prefecture. Check the official website for details of the service areas.
Q
Which languages does GO support?
GO supports Japanese, English, Traditional Chinese, Korean, and Simplified Chinese.
Q
What payment methods can I use with GO?
You can use in-car payment or GO Pay. With GO Pay, you can pay using a credit card registered in advance, Apple Pay, or another supported payment method.
